Catching the freight overcharges you're paying without knowing
For an e-commerce company shipping heavy items — freight invoices you can't realistically check by hand.
A customer orders a power rack. It ships at one quoted rate. Weeks later the freight invoice arrives in a batch of forty others — quietly reweighed into a heavier class, with a residential-delivery charge tacked onto what was a commercial gym address. Here's the honest before-picture: with that volume, nobody's pulling each invoice, digging out the original quote, and comparing weight, class, and surcharges line by line. So the invoices just get paid. A $60 reclass here, a $95 charge that never applied there — invisible on any single invoice, and thousands of dollars a month once you add them up.
One way it plays out
- Every arriving invoice is checked against what was actually booked — the quoted rate, the real weight and dimensions on file, the service, the destination — and each discrepancy is flagged with the dollar difference and the reason: reweighed above the booked class, a residential charge on a commercial address, a duplicate of last week's invoice.
- Nothing gets disputed on its own — the flag lands in your team's chat with everything already assembled: the invoice, the original quote, the exact overcharge, and a draft dispute — and a person approves it before it's filed.
- Every Friday, a recovery report — invoices audited, dollars flagged, dollars recovered, grouped by carrier and by type — so the same surcharge that keeps reappearing on one carrier shows up as a pattern instead of a hundred separate line items.
That's one way it plays out — which carriers and charge types get watched most closely gets shaped around where your money actually leaks.
So the overcharges you were quietly eating become a weekly number you're recovering — and the whole ledger lives in a dashboard hosted in Canada that you own, not a report locked inside a vendor's tool.
Works for: e-commerce and DTC brands with freight-heavy fulfillment, carrier invoice reconciliation, and parcel/LTL overcharge recovery.
Everything stays on servers here in Canada, and once it's built the whole thing is yours to keep — not a subscription, and not tied to anyone's platform. I'm here in Winnipeg: I set it up, and I stay with you and your team until it's running the way you want.
Curious how it's built? Technical breakdown available on request.