All industry blogs
Medical clinic — the blogs
Field notes and solution samples written for Winnipeg dental and medical clinics. Pick one to read.
Field note
The new AI receptionists will run your schedule. Who’s checking their work?
The AI phone agents decide for themselves which calls deserve a human. I build the one where that’s never the AI’s call to make.
Read Solution sampleMedical & dental phone intake — solution sample
A working sample of the phone-intake build — how one call becomes a claim-safe, well-matched booking, still human-approved.
Read Solution sampleCall logging & summaries — HIPAA healthcare sample B
Every patient call auto-transcribed, summarized and routed by type — leads to Salesforce, notes to CareStack, urgent post-op to on-call — with Claude under a BAA and encryption, IAM, and audit logging as the shape of the pipeline, not a checkbox.
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